Plan Your Visit
New to the Phil FAQs
What should I wear?
Wear whatever makes you feel most comfortable. It’s more important to just enjoy yourself and the stereotype of formal wear simply isn’t true. Most of our guests dress business appropriate to business casual, wearing suits, khakis, dresses, skirts, and / or dress slacks. Some even wear jeans.
What if I don’t know anything about classical music?
You don’t need to know a lot about classical music to enjoy it, and you’ll likely be familiar with many of the pieces. Nevertheless, your program book will have some great information about the music selection that you can study either before the concert begins or during the intermission.
Also, the Savannah Philharmonic website is a great resource. Watch a video of the music that you’ll hear, or sign-up for the ePhil newsletter to get insight from Conductor, Peter Shannon.
Still want more info? Many of the concerts include a Pre-Concert Talk presented by Savannah Friends of Music. Listen as accomplished conductor John Canarina explains the music, its structure, and historical context. Look for the asterisk (*) next to concerts that include a talk.
When should I clap?
This can seem tricky, but it’s really quite simple. The concert begins when the concertmaster comes onto the stage. The audience welcomes him with applause before he initiates the tuning process. The conductor then enters the stage, and again, the audience applauses to welcome him. Once he faces the orchestra, the music begins. The audience won’t clap again until the end of the piece.
Many pieces will sound as though they end several times. These parts are called movements, and the audience holds their applause to maintain the momentum and the orchestra’s concentration during these breaks.
If you’re still unsure, just watch the conductor. He usually won’t rest until the piece is complete, and at that time, he will turn around to receive the applause. You can also just follow the lead of your peers, and begin clapping when they do.
How long do concerts last?
Concerts typically last between 90 minutes and 2 hours, with a 20-minute-long intermission in the middle. Please try to return to your seat before the end of the intermission. Those late to return will be seated at the discretion of the house manager.
Should I bring the kids?
Due to the need for quiet during performances, our concerts are recommended for audiences ages five and up. If younger children do attend, parents will be asked to respect other concertgoers by removing them immediately if they cause any disturbances. We encourage all to enjoy great music, but not at the expense of other audience members. Thank you for your understanding.
Parents and educators who wish to learn of musical programs for children may contact the Savannah Philharmonic at 912-232-6002 and ask to speak to our Education and Outreach Coordinator.
What if I can’t attend my performance?
All tickets purchased are final sale. However, if you are no longer able to attend a performance, there are a few options available. You can:
- Exchange your tickets: Exchanges are allowed only by the discretion of the Savannah Box Office and all exchanged tickets are subject to availability. Additional fees may apply.
- Donate your tickets: All tickets purchased may be donated back to the box office, which will allow others to enjoy the concert while benefiting the Philharmonic. Savannah Philharmonic Supporters will receive a tax deduction for their donation.
For more information about ticket exchanges, please contact the Savannah Philharmonic office at 912.232.6002.
Do I have to turn off my phone?
Yes. Although you might be waiting on an important call, we ask that guests silence or power off their phones. Loud ringers can distract the conductor, musicians, and other audience members, while the screen can appear especially bright in a dark theater.
Can I take pictures?
No, photography is not permitted at any of the Savannah Philharmonic concerts.
Are the venues wheel-chair accessible?
Yes—and all offer wheel-chair accessible seating. To request this seating or to inquire about other services for those with disabilities, please call the Savannah Box Office at 912.525.5050
How early can I pick up my tickets?
You may pick up your purchased tickets from the Savannah Box Office at anytime up until the day of the performance. If you’re unable to pick up your tickets before this time, they will be available at the venue one hour prior to the start of the concert.
The Savannah Box Office is located at 216 East Broughton Street in downtown Savannah. For more information or for any ticket-related questions, please call 912.525.5050.
Have a question that wasn’t answered here?
Call the Philharmonic office at 912.232.6002 or contact us here.